Privacy Policy

1. Introduction

VibeSell.dev ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Creative Studio and marketplace services.

VibeSell.dev is jointly managed by E11HOURS AI STUDIO in Vancouver, British Columbia, Canada (50%) and a sole proprietorship in Florida, United States (50%).

2. Information We Collect

2.1 Information You Provide

• Account information (email, username, password)
• Profile information (display name, avatar, bio)
• Payment information (processed securely by payment providers)
• Project listings and descriptions
• Build in public posts and updates
• Messages and communications with other users
• Support requests and correspondence

2.2 Information Automatically Collected

• Usage data (pages visited, features used, time spent)
• Device information (browser type, OS, device identifiers)
• IP address and location data
• Cookies and similar tracking technologies
• Log data (access times, errors, performance metrics)

2.3 AI-Generated Content

• Prompts and inputs you provide to AI tools
• Generated images, videos, audio, and 3D models
• Generation parameters and settings
• Upload history and usage patterns

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process AI generation requests
• Facilitate marketplace transactions
• Manage your account and preferences
• Send important updates and notifications
• Process payments and prevent fraud
• Improve our services and develop new features
• Provide customer support
• Comply with legal obligations

4. Information Sharing

We may share your information with:

4.1 Service Providers

• Supabase (database and authentication)
• Stripe (payment processing)
• Fal.ai (AI model providers)
• Vercel (hosting and infrastructure)
• Analytics providers

4.2 Public Information

Your profile, project listings, build in public posts, and generated content you choose to share publicly will be visible to other users and may be indexed by search engines.

4.3 Legal Requirements

We may disclose information if required by law, legal process, or government request, or to protect our rights, users, or public safety.

5. Data Storage and Security

Your data is stored securely using industry-standard encryption and security measures. We use:

• Encrypted connections (HTTPS/TLS)
• Secure database access controls
• Regular security audits and updates
• Password hashing and secure authentication
• Access logs and monitoring

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent
• Opt-out of marketing communications

To exercise these rights, please contact us through our support channels.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and keep you logged in
• Remember your preferences
• Analyze site usage and performance
• Provide personalized features

You can control cookie settings through your browser, but some features may not work properly if cookies are disabled.

8. Children's Privacy

VibeSell is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Canada and the United States. We ensure appropriate safeguards are in place for such transfers.

10. Data Retention

We retain your information for as long as necessary to provide services and fulfill the purposes outlined in this policy. You may request deletion of your account and data at any time, subject to legal retention requirements.

11. Third-Party Links

Our platform may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification. Continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the support channels available on our platform.

For data protection inquiries specific to Canadian operations, contact E11HOURS AI STUDIO.
For data protection inquiries specific to US operations, contact our Florida office.

14. Legal Compliance

VibeSell complies with applicable privacy laws including PIPEDA (Canada), GDPR (European Union), and relevant US state privacy laws. We are committed to protecting your privacy rights regardless of your location.